News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recently Played

Latest Headlines

in Entertainment

REVIEW: ‘Wild’ is both unsettling and triumphant

This image released by Fox Searchlight Pictures shows Reese Witherspoon in a scene from the film, "Wild."

Reese Witherspoon leaves her comfort zone as real-life hiker Cheryl Strayed in "Wild."

in Entertainment

Cameron Diaz engaged to Good Charlotte star

camerondiaz

The "Charlie's Angels" star is reportedly planning to marry Benji Madden.

in Entertainment

MOVIES: 25 Days of Christmas Films

James Stewart, center, is reunited with his wife, Donna Reed, left, and children during the last scene of Frank Capra's "It's A Wonderful Life".

Count down to Christmas with these 25 festive holiday movies.

in Black Friday, Entertainment

‘TIS THE SEASON: Holiday specials, bowl games this weekend

Elf

Here's a look at Christmas classics, holiday favorites, and sports specials airing this weekend.

in Viral Videos

WATCH: The ‘Force’ is strong with this home

11-overlay

If you weren't already excited for the next "Star Wars" movie, this house will change your mind.