News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recently Played

Latest Headlines

in Entertainment

PHOTOS: 20 celebrities who dress like Halloween all year

Fresh
ozzy

Some celebrities dress like every day is one big costume party.

in Entertainment

Today in entertainment history: Oct. 31

phoenix

A look back on some of Hollywood's most memorable moments.

in Entertainment

REVIEW: ‘Birdman’ could be the best film of 2014

In this image released by Fox Searchlight Pictures, Michael Keaton portrays Riggan in a scene from "Birdman."

You’ve heard the buzz for Michael Keaton's "Birdman." It’s loud and it's merited.

in Sports, Viral Videos

Nike hype video welcomes LeBron back to Cleveland

14-overlay4

The video huddles the whole city as "The King" returns home.

in Entertainment

PHOTOS: 31 adorable pets in Halloween costumes

Bailey Jarrett and her dog Teddy visit a Dallas-area PetSmart store on Oct. 25, 2014, for the company's annual in-store Halloween event. The event took place at all PetSmart locations throughout the U.S., Canada and Puerto Rico.

This Halloween is going to the dogs... and cats, ferrets, and bunnies.